Questions about Devices
Issues with your phone, or just have a phone related question? You're in the right place!
- What version of iOS/Android will the phone have? Can I request a certain version?
- Are your new phones sealed?
- What's your cheapest phone?
- Do you provide mobile phone plans?
- What accessories do you provide with your iPads and tablets?
- Are your phones unlocked? Can I use the device overseas?
- Are the devices you sell refurbished or second-hand? What's the difference?
- How can I find out more about a product that you are selling?
- I have an issue with my device, what do I do?
- Can I use the SIM i already have with the device I purchased?
- What accessories will come with your mobile phones?
- I cannot find a specific device on your site - do you have it in stock? How long until you get it in stock?
- Can I see a photo of the device before I buy it?
- Help! I've just ordered the wrong device! What do I do?
- Why is there a 15% restocking fee if I return my device? I thought it was Free Returns?
- What condition are your devices in?
- Worried About Battery Life?
- Our 72-point Quality Control Check