There is a problem or fault with my device, what now? Follow
Please click Submit an Enquiry in the menu bar and select Report a fault, Please include as much information as possible to ensure that our support team can assist you in resolving the issues you are facing.
We will get back to you by email within 6 business hours. Don’t worry, we know it’s frustrating to have a fault with your device, we’ve developed extremely efficient systems to be able to diagnose your issue quickly and resolve the issue fast.
Have more questions? Submit a request
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