Please carefully double-check your entered email address. After you submit this form, we will send you a verification email with a link that needs to be clicked. We will not receive your message until you click the link to confirm that your entered email address is valid. If you do not get a verification email from us within 10 minutes of submitting this form, please check your junk/spam/promotions mail filters. It is recommended to enter the same email address you used on your order, if applicable.
Please enter your full name as it appears on the order, if applicable.
Please enter your six digit OzMobiles order number. This can be found on your order confirmation email or OzMobiles account log-in. It is important to enter your OzMobiles order number correctly for fast, efficient service. Please do not enter order numbers from third party sites or payment methods.
Note: we cannot make changes to the items on the order. Please ask us to cancel if you want to change items.
Please provide as many details as possible and attach clear photos and/or videos, if applicable. A thorough description allows us to help you as quickly as possible.