If you would like to cancel your order you will need to get in touch with our team who can assist you. You can do this by jumping on LiveChat with our team (available on weekdays during business hours) or clicking Submit an Enquiry in the menu bar and selecting Cancel my order.
We will do our best to assist you with cancellation however cannot guarantee it as your order might have already been shipped out to you. If this is the case then you will need to wait for your order to arrive and you can lodge an enquiry with our team to return your device for a refund should you not be satisfied with your order.
We do not charge a fee for cancellation however we do charge a $10.80 fee if you return your device for a refund and have selected the Free Shipping option when you purchased your order