We aim to provide our customers with exceptional customer service. As we currently do not provide a number, we’re extremely diligent in responding if you request a support ticket (top right hand corner if you need to request support). You can also check your profile if you have created a support ticket with us by clicking your user icon in the top right hand corner of your screen and selecting "Profile".
We will respond to all email enquiries within 1 business day. If you need a quick reply we recommend speaking with our LiveChat team on business days between 9am and 5pm.
Please note that we are unable to respond during public holidays, and on weekends.